I have just purchased my dream car. Thank you.
The level of care in customer service, communication, knowledge of market, professionalism, provenance and presentation of all cars, fair pricing, transparency and attention to detail from Kalvin at Autovero was exceptional and second to none. The entire experience was positive and flawless, from my initial telephone conversation and follow-up emails through to inspection, test-drive and delivery.Â
Kalvin went above and beyond and was very responsive to accommodate all my requests for changes to the car, including Satnav upgrade and the provision of a new Ctek battery charger/conditioner and adapter. He kept me apprised at all times during various stages via text, phones calls, emails and sent photographs/videos during application of PPF and transfer of my personalised registration number.Â
Autovero set the bar high, and it can only be best described as if Kalvin was buying the car with you. Everything has to be right. Something which you rarely see these days. Kalvin restored my faith after a particularly bad experience with a main dealer, which almost put me off the brand. This has been the best experience in my 38 years of buying cars and nothing was too much trouble for Kalvin. A refreshing change and 100% better than any other main or specialist dealer, who could learn a lesson or two from Kalvin. Impressive and a breath of fresh air.Â
Autovero exceeded on all aspects, and the champagne on the handover day was a thoughtful touch.