Well above and beyond expectation

Kalvin's transparency, communication, and meticulous attention to detail was exceptional.

From initial contact right through to collection, Kalvin accommodated all my pernikerty questions and showed a genuine interest in getting everything just right. He dealt with a number of 3rd parties on my behalf to get the car in perfect condition, which including painting; detailing; leather connollising; battery replacement; and rectifying carplay issues.

During the preparation phase, I was provided 'real time' updates on the car's status via calls, messages, and photos. I was also given options and recommendations on the work, which meant I felt engaged at all times.

The showroom is a great place to spend time, plus the part-ex process was respectful and frictionless. I was also presented with the most organised file I've ever seen, containing all service invoices in chronological order, MOT certificates, HPI report, warranty information etc.

This business clearly understand the value of a car's provenance and I know Kalvin spent time chasing old paperwork from Aston dealers, so he could provide such a comprehensive overview of the car's history. I genuinely believe I now own one of the best examples of a DB11, and I know Kalvin is on hand to help if there are any issues along the way.

Thank you for opening up on a Sunday to accommodate my schedule - I'll certainly be back when I'm in a position to add to my collection.